Why Choose Astor

The Organisation:

Astor Care and Nursing Agency is a family owned and run business which was established in 1990.

We won a top 10 Agency in the UK award in April 2016 from Homecare.Co.UK. These awards highlight the top 10 most recommended Agency Groups in the whole of the UK based on client recommendations.

At our last Care Quality Commission inspection in January 2017, we were rated as GOOD in all areas.  We are committed to providing and maintaining a quality service at competitive prices.

We have gained a remarkable reputation locally due to our exceptionally high standards of care and the quality of our staff, evidenced by the fact that much of our new business comes from personal recommendation.

Quality assurance is an essential part of any organisation and that is why we implemented an ISO9002 quality assurance system. As members of the United Kingdom Homecare Association and the Surrey Care Association, we abide by their strict codes of conduct.

Our Staff:

Our Care Co-ordinators and Field Care Supervisors are all qualified Health Care Assistants who co-operate fully with General Practitioners, Community Nurses, Social Services and other relevant professionals as appropriate.

All our care staff are carefully selected professional, local people who are trained, fully referenced, undergo security screening and criminal records check as part of a DBS (Disclosure and Barring Service) Enhanced Disclosure application.

The in depth recruitment process for all our staff includes face to face interviews, values based psychometric testing, a basic skills assessment (including English communication) and identity checks which fully meets and exceeds the standards required by CQC (Care Quality Commission).